Should you keep your Customer Service department in-house or should you outsource? In this blog post, we offer a perspective on the main factors involved in this business decision.
Customer Service: The Future is Human + AI, rather than Human vs. AI
Explore the ways AI excels in Customer Service, five uniquely human skills it can't replicate, and how this blend creates synergy rather than substitution.
Work in Sales? A Career in Partnerships Could Help You Make More Money Faster
How sales professionals can leverage their skills in partnership roles for increased earning potential and a closer look at the duties and opportunities within these roles.