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Create customer relationships that last. Experience the difference today.
Aventus provides your customer care throughout the business lifecycle of your customers.
Omni-channel engagement solutions have helped so many businesses improve customer connections, solve issues, and improve LTV.
We are a team of innovators, creators, techies, and above all, really talented personal engagement enthusiasts!
We optimize Customer Experience and enable brands to reach their full potential.
Aventus has been one of my favorite "unique boutique" BPO's that focus on my clients by delivering that personal style of customer support. They hold true as experts to the Direct to Consumer industry (D2C) offering many e-commerce capabilities, improving my client's customer digital experience (CX & UX) and enhancing their customer's service journey. Josh, with Ray and the Aventus team have exceeded my expectations many times, THANK YOU!!
Aventus has been an instrumental part of our success since day one. As a female D2C product, customer engagement can be tricky. Aventus was able to navigate us through a very successful launch and then matured with us as we went from start-up to established brand. Their scalability goes unmatched, we went from 100 calls a day to over 500 calls a day in just under 60 days at ease. Highly recommend Aventus as a top tier BPO in the consumer products market.
Aventus and their skilled agents have been a crucial part of our campaigns’ success. Our products are personalized, which calls for extra support and attention to detail to ensure all of our customers’ requests are handled carefully and correctly. This also requires the agents to work out of our custom CRM in addition to our main CRM’s. We appreciate the team at Aventus for making our seasonal campaigns a huge success!
Aventus has become an integral part of our business, delivering top-notch customer service at a competitive price. They have diligently worked to ensure less chargebacks and more sales, by listening to feedback and maintaining high quality assurance standards, which constantly improves agent performance. A superior team!
CheckPeople.com has been testing Aventus for the previous six months and is very pleased with the performance of this partnership. As a continuity business it is challenging to find a call center that understands how to best manage and communicate with our customers. Aventus’s ability to articulate the value of our product has dramatically increased our retention. This is a huge win for our customers and we are very appreciative.
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The online marketplace has opened up new ways to trade, technology gives customers new ways to shop and spend, and merchants need new ways to approach their consumers. It’s naive at best to think a cookie cutter approach to customer contact will work for eCommerce merchants. In short, you need to rethink how you engage your customers.
You’re a small business with big dreams. Put your best foot forward when entering the marketplace with a team of professional assistants managing your calendar and keeping the pipeline of new customers open. Our team makes sure every call that comes in is answered in the most effective way to grow your business.
Our team will make your caseload lighter. Never let a client or a detail slip through the cracks with our team of professionals manning your calls.
You know the meaning of good service. Aventus seamlessly integrates with any FOH POS system. Let us handle the order placing so your team can better serve your in-house guests.
Any health professional’s office has too much important work to do to be tethered to a phone line all day. Whether in dental, optometry, general practice, Aventus will provide a highly trained group of receptionists who will provide your patients and clients with a personalized, timely and empathetic experience.
From private insurance to corporate banking our team can adapt to the needs of your firm to ensure client queries are fielded timely and accurately.
Keep your leads organized with a remote personal assistant. You’ll be able to better serve your existing client base knowing all your messages and memos will be neatly waiting for you when you’re back in the office.
Apply to be a Aventus customer service professional.
Work from home and join our team of qualified, dependable, and empathetic customer service professionals.
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