We can take these business processes off your plate

We're not just a services provider. We are your success partner.
Elevate your brand without expanding your overhead.

E-commerce Customer Service Experts, Providing White Glove Service

As your business grows, so does the complexity of your customer service needs. Our scalable support solutions adapt to your business size and industry demands, ensuring consistent service quality at every stage of your growth.

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24/7 Technical Support for Unwavering Reliability

Our Technical Support service offers customized solutions, tailored to fit your specific needs. From software assistance to hardware troubleshooting, we're here to provide the personalized support your business deserves.

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Elevate Your Standards with QAAS: Your Gateway to Flawless Service Delivery

We meticulously analyze and refine your customer interactions, ensuring they meet the highest standards. Our quality assurance service is not just a process; it's the art of creating exceptional customer experiences.

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Full-Spectrum Help Desk Setup and Ongoing Care

We provide full-spectrum managed help desk services, encompassing meticulous setup and diligent ongoing care. Trust in our hands-on approach to maintain a support system that’s always up to date and efficient.

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Simplify Your Finances with Professional Bookkeeping

Improve your financial landscape with our comprehensive bookkeeping services. We take the complexity out of your finances, allowing you to focus on what you do best—growing your business.

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“Immediately I have a whole team of CX experts; they really learn the brand quickly. I feel like I'm in such great hands.”
Natalie Holloway | Co-Founder, Bala
“My Aventus customer service agents are consistently getting five star reviews from every customer they email. My customers absolutely feel like they're being heard and their problems are being corrected.”
Laurian Videau | Co-Founder, Sheets Laundry Club
“If you're thinking about going with Aventus, promise you guys won't regret it!”
Ellen Zhang | Partnerships Manager, Gorgias
“Based on our experience, we definitely recommend Aventus to other businesses who are seeking excellent Customer Support.”
Yamilet Rivera | Customer Care Manager, Fahlo
“The quality of the reps is superb, their pricing is fantastic, and they integrated seamlessly into our tech stack.”
Chris Carter | Co-Founder, RestoMods
“Aventus did all the training for us and saved me a ton of time.”
Shelby Gregory | Co-Founder, Club EarlyBird
“It's been phenomenal. They make sure you're taken care of. We've seen such a drastic increase in our statistics.”
Matt Palmer | Customer Service Director, Gains In Bulk
“Our candidates have the same brand tone that we wanted, needed, and expected.”
Robert Capodici | E-Commerce Manager, Taos Footwear
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Why Aventus

Quantifiable Benefits of Outsourcing with Aventus

  • 100+ Satisfied Customers
  • 32% Average CSAT Increase
  • 10+ Languages Supported
  • 35% Average ROI on CS

Industry Leading
Experts

Quality isn't just a goal; it's our standard. With rigorous training and a robust QA process, we maintain the highest levels of service. Our quality assurance extends beyond metrics, encapsulating the essence of your brand in every customer interaction.

Customized Training for
Brand Alignment

We don't just understand your brand; we become a part of it. Our customized training programs ensure our agents are an extension of your team, equipped with deep industry knowledge and a keen understanding of your brand's voice and values.

Operational Excellence for
Unmatched Scalability

Our operational infrastructure is built for scalability. Whether you're experiencing a surge in demand or steady growth, our systems and processes evolve to meet your changing needs without compromising on service quality or efficiency.

Data-Driven Decision
Making

At the forefront of our outsourcing solutions is a commitment to data-driven insights. We analyze trends, track performance, and leverage analytics to continuously improve and tailor our services to your unique business needs, ensuring you're always ahead of the curve.

Latest from Blog

May 28, 2024

Josh Royal of Aventus On 5 Ways To Create A Wow! Customer Experience

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