We provide the
absolute best
customer experience.

We specialize in orchestrating and choreographing the ideal customer experience at the point of conversation between businesses and their customers. Whether engaging by phone or online, Aventus is here to amaze your customers because the outcome of every conversation matters.

Our ability to provide these services is enabled by leveraging technology, agent-performance tools, analytics, and various other tools that enable and empower our customer care rockstars. We show up to work everyday driven by a singular ethos: provide the absolute best customer experience.

Inbound

Be there when your
customers need you

Powered by the mechanics of dialogue, our customer engagement specialists and communication rockstars understand the human component of the contact center better than anyone.

Omni-channel

Cross-channel engagement strategies with chat and email

Our live chat, social, and email engagement solutions help so many brands just like yours build customer connections, solve issues, and improve ROIs.

Back Office

Professional services

Our live chat, social, and email engagement solutions help so many brands just like yours build customer connections, solve issues, and improve ROIs.

Branding

Aventus can help protect and grow your business

Aventus is leading the way in merging CS and CX. Our team is an extension of your brand and therefore are fully educated how to best represent your brand by ensuring a consistent Customer Experience

Getting Started is Easy

  • Your customers won’t wait and neither should your business. Contact us to schedule your initial consultation and ACE demo today!
  • By analyzing both agent and project KPI’s, we find problems and offer solutions to help you reach your business goals.
  • We make switching and/or launching with Aventus simple and thorough. Eliminate guesswork and deploy proven strategies. Our team will hold your hand through every step of the transition.
  • To learn more about how KPI’s can drive project performance and help guide future business-critical decisions, contact us and schedule a complimentary demo
ACE Demo

Contact Us

Request for demo

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Ecommerce

The online marketplace has opened up new ways to trade, technology gives customers new ways to shop and spend, and merchants need new ways to approach their consumers. It’s naive at best to think a cookie cutter approach to customer contact will work for eCommerce merchants. In short, you need to rethink how you engage your customers.

Home Services

You’re a small business with big dreams. Put your best foot forward when entering the marketplace with a team of professional assistants managing your calendar and keeping the pipeline of new customers open. Our team makes sure every call that comes in is answered in the most effective way to grow your business.

Restaurants

You know the meaning of good service. Aventus seamlessly integrates with any FOH POS system. Let us handle the order placing so your team can better serve your in-house guests.

Health Care

Any health professional’s office has too much important work to do to be tethered to a phone line all day. Whether in dental, optometry, general practice, Aventus will provide a highly trained group of receptionists who will provide your patients and clients with a personalized, timely and empathetic experience.

Finance

From private insurance to corporate banking our team can adapt to the needs of your firm to ensure client queries are fielded timely and accurately.

Real Estate

Keep your leads organized with a remote personal assistant. You’ll be able to better serve your existing client base knowing all your messages and memos will be neatly waiting for you when you’re back in the office.

Job application

Please complete the form below to apply the position

Job application

Please complete the form below to apply the position